NEW ACCIDENT MANAGEMENT ENGINEER REQUIRED FOR FLEET MANAGEMENT COMPANY BASED NEAR KINGSTON Do you have previous experience in body shop estimating, insurance claims or accident management? Do you come from an engineer, auditor or repairer background and have previous experience of Audatex? Do you live within commutable distance of Thames Ditton (near Kingston) and are looking for a responsible role working for a forward thinking company that rewards its staff and can offer a competitive salary plus excellent benefits? Our client is a dedicated independent services company actively seeking an Accident & Maintenance Engineer to audit repair estimates with a focus on method, cost & vehicle downtime as well as carry out administration within their Accident & Management Department. Based at the Company’s Head Office in Thames Ditton the Accident & Maintenance Engineer role is a pivotal and high profile position that would be an ideal move for someone from an engineer, auditor or repairer background with good knowledge of Audatex and a summary of the duties involved appear below:- Ensure engineer costings are accurate and justified & that accident telephone calls are dealt with promptly and efficiently Ensure all accident details are recorded and updated with incident details from claim forms Liaise with other departments to ensure efficient recovery of un-driveable vehicles to the approved repairer network Instruct the approved repairer network to arrange estimates in relation to each claim Ensure adequate communication between repairer and drivers in respect of loan cars and repair bookings Liaise with Rental Services department on damage claims to hire vehicles, ensuring claims for damage are realistic and justified Process accident claims and handle Total Loss claims Arranging valuations, salvage bids/classifications and disposals Progress each claim accurately to ensure work is completed in the specified time-scale Liaise with Business Partners on new and existing claims Process accident repair invoices for payment and recharge, ensuring that the amounts invoiced Ensure reports are run and completed for Client Review meetings Complete claims experience letters Help and advise all areas of the business with technical and procedural questions and generally to maintain a professional attitude, building and maintaining relationships both internally & externally Applications for this exciting high profile role are especially invited from candidates with an in depth recent experience in Insurance Claims or Accident Management ideally within the same or similar industry sector. Applications from candidates with an engineer, auditor or repairer background who have previous experience of Audatex would be especially welcome. Interested? If you have experience in the above areas and have experience in the motor vehicle industry, fleet management or similar sector and are interested in joining a growing and highly professional organisation that genuinely looks after and rewards its’ staff then we would like to hear from you. Please forward your CV NOW for full details & immediate consultation