Workshop Supervisor Location: Suffolk (IP30 area) Job Type: Full-time, Permanent About the Company An established and reputable automotive business in Suffolk is seeking an experienced and motivated Workshop Supervisor to lead a busy and well-equipped workshop. The company has built a strong reputation for delivering high-quality vehicle servicing, maintenance, and repairs, and is now looking for a skilled individual to help drive continued success. The Role This is a hands-on leadership position combining technical expertise with day-to-day workshop supervision. The successful candidate will be responsible for ensuring the smooth and efficient operation of the workshop while maintaining high standards of workmanship, safety, and customer service. You will lead from the front, supporting technicians, managing workloads, and contributing your own mechanical expertise to deliver excellent results. Key Responsibilities Oversee the daily operations of the workshop to ensure efficiency and productivity Plan, allocate, and monitor workloads across the team Carry out and supervise servicing, maintenance, and repair work Ensure all work meets manufacturer and company quality standards Conduct MOT testing (where qualified) Provide guidance, mentoring, and development support to workshop staff Maintain high standards of health & safety and workshop housekeeping Liaise with customers and the service office regarding progress and technical matters Assist with diagnosing complex vehicle faults Ensure compliance with DVSA regulations and internal procedures Support the management of workshop tools, equipment, and stock Essential Requirements Level 3 NVQ, City & Guilds, or equivalent in Light Vehicle Maintenance and Repair Current MOT Tester qualification with practical experience Strong diagnostic and mechanical repair skills Previous experience in a supervisory or team leader role within a workshop Excellent organisational and communication skills Full UK Driving Licence Desirable Skills PSV (Passenger Service Vehicle) maintenance or repair experience Experience working with mixed fleets (commercial and passenger vehicles) Familiarity with workshop management systems Personal Attributes Positive, professional, and proactive approach Strong leadership and team management abilities Excellent problem-solving skills Reliable, organised, and able to perform under pressure Committed to delivering high standards of workmanship and customer service What's on Offer Competitive salary (dependent on experience) Full-time, permanent position Ongoing training and career development opportunities Friendly and supportive working environment Company pension scheme Paid holiday entitlement Apply If you are an experienced technician with strong leadership skills and are ready to take the next step in your career, we would like to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy