Workshop Controller/Service Advisor £35k basic + Bonus Guildford Permanent/Full Time Working Hours: Monday to Friday (8am – 6pm) / 1 in 3 Saturdays (8.30am – 12.30pm) Our client, a franchised Motor Trade main dealer group in the Guildford area, is on the lookout for an experienced Workshop Controller/Service Advisor to join their busy team. If you are interested in finding out more – please contact us today! Duties & Responsibilities: * Advising on technical queries or issues. * Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. * Booking vehicles into the department for work to be carried out. * Informing customers of the progress of their vehicle. * Cross selling customer repairs and parts. * Finalising the invoice on completion of required work. Your Background & Skill: * Proven experience working in a busy and demanding dealership, as a Service Advisor (2 years +) * Well presented and have excellent interpersonal and organisational skills. * Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). * Excellent communication skills. For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy