Workshop Controller Overview Our Mercedes-Benz Bishop's Stortford Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As a Workshop Controller at Group 1 Automotive you will be welcomed into a friendly team and have the opportunity to work with an exciting brand. What you will be doing? * Responsible for the day to day running of the workshop * Ensuring the service and repair technicians achieve their daily targets * Assisting the service managers in ensuring the department provides the best possible service to the customers * Achieves agreed profits and retention levels What we are looking for? If you think you’ve got what it takes and meet the criteria below, then please apply! * Full UK Driving Licence * Motor Industry experience in a similar role is essential * Able to work independently and as part of a team * Ability to work to timescales effectively * Keen eye for detail, good communication and a passion for delivering great customer service * Experience in a main dealer environment * Strong industry knowledge * Ability to work under pressure Why work for Group 1 Automotive? There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package: * Accelerated training pathways and manufacturer training * State of the art facilities with modern automotive technology * Family friendly benefits such as enhanced Paternity & Maternity leave * Long Service holiday rewards that increase with your length of service * Paid day off for your birthday * Four day Aftersales Academy * Plus, much more!! Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. Who we are? Group 1 Automotive is part of a well-established and growing within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues that are dedicated to providing exceptional customer service. We recognise that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally