Workshop Controller / Assistant Service Manager Nottingham NISSAN & MG Full Time Permanent OTE £37,000 We are hiring within our Nissan & MG Dealership on Abbeyfield Road Nottingham. The role As a Workshop Controller / Assistant Service Manager, you will work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop. What will I do on a daily basis? · Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met. · Making sure all servicing work is carried out correctly, and on time, with customer satisfaction in mind. · Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy. · Working with colleagues and other departments to ensure a seamless service for customers. · Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts. · Providing estimates for servicing and repairs and setting timescales. · Assisting technicians with technical challenges and finding the right outcome. · Accurately recording technician time and writing technical reports and recommendations. Why Sandicliffe? Sandicliffe is a multi-award-winning family business with strong values, that has been thriving since 1948, that’s over 75 years of serving the East Midlands. We have approximately 430 colleagues and a turnover of over £300 million. Benefits available to our colleagues in addition to generous salary packages include - * Colleague discounts on new and used vehicle purchases, parts and servicing. * Sandicliffe Star reward and recognition awards * Eyecare & Wellbeing * Cycle to work scheme. * Access to the Sandicliffe discount shopping portal with many high street retailers * Charity fun days and activities * Long Service recognition including additional holiday entitlement. * Car sales referral bonus * Monthly newsletter communications, to keep you updated on company activity. Want to know more about this Workshop Controller / Assistant Service Manager role in Nottingham? Please apply with a up to date CV for a confidential chat with Carla and Martin