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Posted: 45 days ago   Expires in: 12 days

Workshop Controller

Salary: £33,500

Location: Blackburn

Job type: Permanent

Category: Workshop controller Workshop Controller

Workshop Controller - Blackburn Salary for the Workshop Controller-Basic - £28,800 OTE - £33,500 * Working hours on a rota - 6:30am - 3.00pm rotation weekly or 10:00am - 6.30pm * Head count of techs 23 total including night shift with an individual team of 7 - 8 techs to look after Workshop Controller Main Duties Receiving vehicles from customers in a friendly and professional manner. Supervising the flow of work for the service team into the workshop and allocating work as required making sure required customer deadlines are met. Keeping customers fully and regularly informed of any changes to costs and expected completion times/dates. Ensuring that job extensions are properly authorised and processed. Ensuring that vehicles are properly handed over to customers, including invoice explanation and advising future requirements. Taking responsibility for subcontracted repairs and ensure the quality of such. Ensuring that the authorisation of warranty and goodwill is given strictly in accordance with the manufacturers programme. Carrying out regular performance assessments of team members, monitoring and enforcing time control of team members.Workshop Controller Essential Criteria Practical experience in an After Sales environment Knowledge of the function of all vehicle controls and systems for each model. Ability to recognise and name all major components, their approximate location and function. Ability to carry out basic fault diagnosis based on customer description, vehicle inspection or road test. Ability to estimate accurately times for diagnosis and repair. Ability to determine condition of safety related parts i.e. tyres, brake pads, and wiper blades. Numerate Basic computer skills Hard working with the ability to work under pressure Enthusiastic and dedicated approach to work Organised work ethic Safe and responsible work manner Customer focused Reliable and punctual Full UK Driving Licence If this sounds like you please apply below and we will be in touch to discuss this position further. Please make sure your CV is up to date with relevant contact details including address Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager

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