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Posted: 54 days ago   Expires in: 3 days

Workshop Controller

Salary: £32,000

Location: Solihull

Job type: Permanent

Category: Solihull Workshop controller Workshop Controller

Purely Automotive Recruitment Ltd are delighted to be offering a fantastic position for an enthusiastic and professional Workshop Controller to join our client based in Solihull, West Midlands. This is a unique opportunity to work within a fantastic business with the automotive brands our client represents.  Requirements This role would ideally suit someone already working as a Workshop Controller within the automotive industry, however a Master or Senior Technician who wants to move into management or an experienced senior Service Advisor would be considered for this position. The successful candidate must: • Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction. • Ensure efficient use of materials, equipment and labour resources. • Build strong relationships with the brand and have a strong understanding of warranty processes. • Actively coach and support the service team to develop individual competencies. • Develop training plans for all technical personnel and play an active role with development. • Ensure Health and Safety procedures are observed and maintained at all times. • Ensure efficient progression of work through the workshop. • To identify key processes and work on improving workshop flow and streamline the customer journey. • Increase productivity by removing waste, alongside tracking KPI's and team management. The successful candidate must also be competent using IT systems, using Word, Excel, PowerPoint and have previous experience using dealer systems such as Kerridge, Pinnacle or equivalent and manufacturer interfaces.  Full UK driving license is also essential for this role.    Benefits Our client is a family owned dealer group representing a number of premium vehicle brands across Greater Manchester, Cheshire, Staffordshire and the West Midlands.  Our client provides a fantastic working environment and are committed to 'Developing Talent' and 'Building Careers'. They will also recognise and reward your hard work, loyalty and achievements. A competitive salary and bonus scheme awaits the right candidate for this position together with a workplace pension scheme. Please follow the link on this page to apply, or for further information contact Jason Shenton at Purely Automotive Recruitment Ltd.  Purely Automotive Recruitment is a dedicated Automotive Industry talent resourcing service provider operating across the UK and Ireland

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