Role: Vehicle Technician Hours: Monday - Friday (Days) Pay: £32K per annum My client are an established multi-franchise retailer currently looking for a Vehicle Technician to enhance their aftersales team. This is an excellent opportunity to join a well-respected retailer and become a key member of their aftersales operation and company. They are seeking a qualified Vehicle Technician to join their dealership in Bury St Edmunds and assist in providing a high quality and efficient vehicle service offering for their customers. Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working. Responsibilities * Complete scheduled vehicle servicing in line with manufacturer guidelines * Undertake diagnostic activities to identify causes and solutions for customer vehicle issues * Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers * Liaise directly with customers and service advisors, providing outstanding customer service * Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements * Participate in on-going training and development to ensure product and service knowledge is up to date * Contribute to local and company-wide process improvements and innovations Required Skills and Experience You will ideally be a Level 3 qualified vehicle technician. You will hold a full UK driving licence and ideally have manufacturer experience. Franchised Dealer continuous training and development. In addition to your prior experience, you will be able to demonstrate the following skills: * Excellent problem-solving skills and strong attention to detail * A strong customer service focus with the ability to communicate technical information to a non-technical audience * Outstanding organisation and time management skills with the ability to work to deadlines What We Offer We offer good pay and conditions and a 5-day week. Manufacturer training and MOT training if required. Working week Monday to Friday and Flexible Saturday overtime if required. If you have the relevant experience our client is looking for in this Bookkeeper role, we would like to hear from you. Upload your CV online or email Gavin for more details. Tandem Recruitment is an employment consultancy working on behalf of our client