Job Role: Vehicle Technician Location: Norwich Salary: Basic £29,510 - £32,915 DOE Hours: 40 hours per week, Saturday mornings on a rota basis normally one in three, paid at x 1.5 Eleven Eleven Recruitment are recruiting on behalf of our client who is a family-owned network of car dealerships representing top brands, offering a wide range of vehicles and services across Norwich, King’s Lynn, and Bury St. Edmunds. About the Role: Are you a talented Vehicle Technician with a keen eye for detail and a problem-solving mind-set? From routine maintenance to complex diagnostics, you’ll face diverse challenges, including working with state-of-the-art technologies like on-board computers and infotainment systems. More than just technical expertise, you’ll earn customer trust by breaking down complex issues into simple, clear explanations, ensuring they feel informed and reassured. Key Responsibilities: • Take pride in your work by delivering vehicles in top-notch condition, fostering customer satisfaction. • Protect every vehicle under your care and maintain a clean, professional workspace. • Share knowledge and skills to contribute to a collaborative, high-performing team. • Work efficiently to manufacturer and company standards, maintaining clear communication with service teams and customers. • Keep skills sharp with continuous learning and support apprentices with mentoring. • Use advanced diagnostic tools to streamline processes and keep job cards clear and organised. • Stay updated on the latest technologies, making repairs more efficient and effective. • Follow manufacturer guidelines, complete repairs promptly, and exceed performance targets. • Conduct electronic health checks, perform quality audits, and ensure additional work opportunities are communicated. Candidate Requirements: • Proven experience in diagnosing, repairing, and maintaining vehicles. • Exceptional attention to detail and commitment to high-quality work. • Ability to work independently or as part of a team in a fast-paced environment. • Strong communication skills to liaise with colleagues and customers effectively. • A valid, clean driving licence. Rewards and Benefits: • 22 days annual leave plus bank holidays (increasing to 25 with length of service). • Free life insurance (3x annual salary). • £150 personal learning budget per year. • Company sick pay scheme after one year of service. • Access to free life coaching sessions and mental health support. • Colleague discounts and referral bonus scheme. • Long service awards and professional training opportunities. • Exceptional Career pathway opportunities How to Apply: Please apply via the link with an up to date CV. Or contact us directly below: (phone number removed) (url removed)