Revised Technician benefits package for 2024 at Crawley JLR** 4 day working week 1 year bonus guarantee at £1k per month Immediate enrolment to manufacturer training academy £36k+ Basic salary 25 days annual leave + Bank Holidays FREE Onsite Parking Job Purpose The role of the Vehicle Technician is to: * To diagnose, repair and service the range of manufacturer products in accordance with manufacturer’s work specifications. Policies All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role. Person Specification Essential- * Proof of Right to Work in the UK. Experience Desirable * Relevant manufacturer experience. Skills & Knowledge Essential * Full UK driving licence. * Smart appearance. * Competency in numeracy, literacy and IT. * Level 1/2/3/4 certification (as required). Key Responsibilities * Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required. * Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them. * Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification. * Ensure all work is carried out observing safe working practices of self and others. * Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified. * Check level and quality of work through use of diagnostic equipment and road-testing vehicles after work has been carried out. Liaise with Service Advisor. * Complete relevant service documentation (job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements. * Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools