Crawley Audi Technician Benefits: 25 days annual leave! Company pension! Bonus scheme! Overtime available! JOB PURPOSE - Vehicle Technician Department/Business/Location: Workshop Reports to: Workshop Controller and Aftersales Manager Direct Reports: KEY RESPONSIBILITIES Last updated 07.06.2023. This Job Description is not contractual, and the content may be updated at any time. Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required. Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them. Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification. Ensure all work is carried out observing safe working practices of self and others. Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified. Check level and quality of work through use of diagnostic equipment and road-testing vehicles after work has been carried out. Liaise with Service Advisor. Complete relevant service documentation (job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements. Complete vehicle health checks and CitNOW video in a timely manner (or equivalent) Ensure that workshop housekeeping standards are always maintained including the use of special and personal tools. Skills & Requirements Essential Relevant City & Guilds, BTEC or NVQ accreditation Competency in numeracy, literacy and IT. Energy and enthusiasm. Full UK driving licence. Smart appearance. Experience Desirable Relevant manufacturer experience and training