Vehicle Damage Assessor / Estimator – Durham / North East Join the UK’s leading accident repair group, where Excellence, Innovation, and Integrity drive everything we do. Our client delivers more than just repairs — they provide confidence, trust, and quality at every stage of the customer journey. Due to continued growth, we’re looking for an experienced Vehicle Damage Assessor to join our dynamic Durham team. What We Offer: * Competitive salary of £39,500 to £50,000 per year (equivalent to £760 to £960 per week), plus performance-related bonus * 29 days holiday (including public holidays) with additional days for length of service * 40 hours per week, Monday to Friday * Pension contributions, referral bonus scheme, and enhanced parental leave * Flexible working options – talk to us! * Accredited, ongoing training funded by the business * VIP Awards – colleague recognition scheme * Cycle to work scheme and benefits app offering virtual GP appointments, employee assistance programme, high street discounts, and more * Clear career progression in a supportive, national business What You’ll Be Doing: * Performing accurate vehicle damage assessments using Audatex or similar systems * Producing clear, cost-effective repair estimates aligned with insurer and manufacturer guidelines * Liaising with workshop, parts, and customer service teams to ensure smooth workflows * Communicating professionally with customers, insurers, and engineers * Completing all documentation accurately within required timescales What We’re Looking For: * Proven experience in a Vehicle Damage Assessor or Estimator role within accident repair * ATA VDA accreditation (or working towards) * Strong Audatex knowledge and estimating skills * Excellent communication, organisation, and attention to detail INDPER