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Posted: 52 days ago   Expires in: 5 days

Vehicle Damage Assessor

Salary: £0

Location: Peterborough

Job type: Permanent

Category: Peterborough

Overview: We are seeking a skilled and experienced Vehicle Damage Assessor with expertise in Audatex to join our dynamic team. The ideal candidate will play a crucial role in accurately assessing and appraising vehicle damage, ensuring efficient claim processing and excellent customer service. As a Vehicle Damage Assessor, you will utilise your in-depth knowledge of Audatex software to streamline the estimation process and contribute to the overall success of our automotive repair operations. Responsibilities: Damage Assessment: Conduct thorough assessments of vehicle damage, both exterior and interior, utilising Audatex software to ensure precise and detailed evaluations. Collaborate with insurance adjusters, repair technicians, and other relevant stakeholders to gather necessary information for accurate damage assessmentAudatex Software Utilisation: Demonstrate proficiency in using Audatex software to generate comprehensive repair estimates, factoring in labour, parts, and materials costs. Stay updated on the latest features and updates in Audatex to maximise efficiency and accuracy in the assessment process.Documentation and Reporting: Prepare detailed and clear reports on damage assessments, including photographs and supporting documentation, to assist in the claims and repair process. Ensure all assessments comply with industry standards, insurance regulations, and company policies.Communication: Maintain effective communication with insurance professionals, repair technicians, and customers to explain assessment findings and answer any related queries. Collaborate with team members to provide timely updates on assessments and contribute to the overall work flow efficiency.Quality Control: Implement quality control measures to verify the accuracy of assessments and estimates, addressing any discrepancies promptly. Assist in the continuous improvement of processes and work flows to enhance overall service delivery.Qualifications: Proven experience as a Vehicle Damage Assessor, with a focus on Audatex software utilisation. In-depth knowledge of automotive repair processes, parts, and labour costs. Strong attention to detail and excellent analytic skills. Effective communication and interpersonal abilities. Familiarity with industry regulations and insurance practices. Certification or training in Audatex software is highly desirable

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