Vehicle Damage Assessor Repair Centre Up to £55,000 per annum 45 hours per week Location: Oxford OX4 What we offer * Excellent salary plus incentive * 28 days annual leave (Inclusive bank holidays) * Workplace pension scheme * Free Training and Development * Employee long service rewards (Inc. additional holiday) * Employee well-being services * Free uniform (and PPE) * Life insurance Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences. About the role As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions. Key Responsibilities * Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs. * Negotiation – Liaise with engineers and assessors to agree on repair costs. * Quality Control – Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards. * Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources. * Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate. * Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc. * Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99). * Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required. * Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing. * Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs. You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes. About you You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences. What we look for * A minimum of 5 years’ experience in vehicle damage assessment. * Strong understanding of modern repair methods and the ability to maximise repair opportunities. * Ability to balance quality, efficiency, and profitability. * Capable of working collaboratively with minimal supervision. * Able to clearly explain repairs, build trust, and enhance customer satisfaction. * Willingness to embrace continuous learning and improvement. * Experience using Audatex, GT Motive, and other assessment tools. * IMI VDA accreditation Why join the Motofix family? * Trusted by Premium Brands: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover. * Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele. * Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”. Next steps Contact our talent team who will be in touch within 5 working days Please check out our website for our privacy and covid-19 welfare policies