Exeter Ref: VA2328 #TEC2 Benefits * Competitive salary plus performance related bonus * 29 days holiday including public holidays plus additional days with service * Pension contributions * Referral bonus scheme * Enhanced parental leave * Enhanced sick pay * Talk to us about flexible working * VIP Awards – colleague recognition scheme * Cycle to work scheme * Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more! * Steer Academy provides accredited ongoing training – paid for by the business * Opportunities for career progression Vehicle Damage Assessor – Exeter Steer Automotive Group is one of the UK's fastest-growing automotive repair companies, known for delivering outstanding service and high-quality vehicle repairs. As we continue to expand, we are excited to offer an opportunity for a skilled Vehicle Damage Assessor (VDA) to join our team in Exeter. About the Role As a Vehicle Damage Assessor (VDA), you’ll play a key role in inspecting, assessing, and estimating vehicle damages, ensuring all repairs meet industry standards. Your expertise will help us maintain our strong reputation for quality and customer satisfaction. Key Responsibilities * Perform detailed inspections to assess the extent of vehicle damage. * Create precise and comprehensive estimates using industry-standard software (e.g., Audatex). * Coordinate with customers, insurers, and technicians to streamline communication and ensure a smooth repair process. * Ensure estimates adhere to manufacturer and insurance company guidelines. * Deliver excellent customer service by addressing concerns and keeping clients updated throughout the repair journey. * Oversee the repair process, ensuring top-tier quality control. * Maintain accurate records of all assessments, estimates, and repair progress. What We’re Looking For * Proven experience as a Vehicle Damage Assessor (VDA) within the automotive repair sector. * Strong knowledge of damage assessment and repair methods. * Proficiency with estimating software (Audatex or similar). * Exceptional attention to detail and the ability to meet tight deadlines. * Strong communication skills, both written and verbal. * Ability to work both independently and collaboratively as part of a team. * Relevant qualifications in vehicle damage assessment or equivalent experience. If you're an experienced VDA looking to take the next step in your career with a company committed to quality and growth, we’d love to hear from you! Apply today and be part of the Steer Automotive Group’s success story in Exeter