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Posted: 91 days ago   Expired

Truck Service Manager

Salary: £0

Location: Ashford

Job type: Permanent

Category: Management

Come and join a leading, well established & award winning family run company! Haynes Trucks, Ashford, is looking for a: Truck Service Manager An exciting opportunity has arisen at Haynes Trucks in Ashford for a dynamic and experienced Truck Service Manager. The successful candidate will be responsible for achieving all financial targets set, whilst controlling the workshop and stock levels. We believe we offer a good, bespoke service because we care about what we do so it is vital to maintain a good relationship with our customers understanding the needs of their business. You will also be responsible for managing workshop staff, maintaining good staff relations, demonstrating leadership at all times, whilst communicating with senior management and at Director level. You will also be responsible for apprentices, the selection, training and their reviews as well as working closely with our Health & Safety team to fully comply with all aspects of H&S. Communication with all sectors of the business is imperative, and you will be expected to attend internal meetings with senior Management and to organize regular meetings with staff, key customers, manufacturers, trade bodies etc. in order to resolve issues and to maintain a full market awareness using the information gained for the benefit of the business. To be fully responsible for meeting with representatives of suppliers and organisations to deal with purchases, problems and other matters related to the Service Department’s business as well as negotiating commercial warranty settlements. Customer care is a vital part of the business, and you will be responsible for ensuring that any complaints/problems are followed up and concluded at the earliest possible opportunity. You will be responsible for quality checks on technical work in line with Company policy, personally checking that the presentation of vehicles after work and staff customer handling is at the required standard. The successful candidate will be joining a well established family business with a local reputation of being both a trusted and fair dealership. This role is therefore a fantastic opportunity to grow and develop within a progressive organization. The successful candidate ideally will already have industry experience with a proven track sales record, they will also be highly motivated and a creative thinker who is looking to develop in this sales role in a well established Company. You will be expected to provide the highest level of service to our existing customers, at the same time developing new contacts. The successful candidate must be able to work on their own initiative, prospecting and representing the Company through to the deal and delivery. Haynes is committed to equality in the workplace and is an equal opportunities employer. Due to the high volume of applicants we receive at Haynes, it may not be possible to respond to all applicants but we thank you for the interest shown in our Company. We look forward to hearing from you! Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search. We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion. Interpersonnel is an equal opportunities employer. All our current vacancies are on our website


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