Swanstaff are currently looking for a Transport support route planner and general assistant Monday to Friday 10AM - 18.00PM Job Specification Working in a busy transport office dealing with internal drivers and allocating work loads within a set framework. Good telephone manner and customer service skills IT comfortable at a general standard on MS packages Fundamental knowledge of vehicle route planning Good interpersonal skills, able to work independently and as part of a small multi disciplined team. Ability to multi task and work on own initiative in a busy transport oriented office Planning and allocating drivers rounds for next day. Re-routing and planning of specific loads using own fleet and TPN network Allocating second runs to those drivers available to complete depending on current plan Checking clients emails ensuring information is correct, rates, supplying the required paperwork to various customers /clients. Answering telephone queries from TPN depots on general queries and giving ETA’S Preparing drivers rounds if freight is available, printing out loading lists, collection notes, run sheets for drivers to get signed. Checking Implants (customers that have EDI links) and those details are correct and any updates are complete. Routing vehicles for next day, planning the loads based on volumes vs vehicle size. Allocating daily vehicles / drivers to cover collection points. Printing labels for own fleet deliveries and issuing to the warehouse. Monitor scans on trunk vehicles throughout shift matching details and getting warehouse to assist where required. Print out trunk drivers manifests for each driver to take with the correct QR code. Print out all outbound manifests each night and lace in outbound folder. Keep white board updated with priorities for next day Update drivers list/availability for next day ready for routing. Prioritise pallet movement to the hub based on dedicated deliveries days or service levels. Print out general haulage records for next day and pass / document, so information can be sent to accounts. Rebooking TPN jobs from other depots and recharging for final delivery