Find jobs in the automotive retail industry

Posted: 26 days ago   Expires in: 28 days

Trade Parts Telesales Advisor

Salary: £41,760

Location: NW9

Job type: Permanent

Category: Parts

Are you an experienced Trade Parts Telesales Advisor looking for your next opportunity within a busy automotive Parts department? Our client — a prestigious automotive brand in North London — is looking for a confident and customer-focused Parts professional to support and grow their trade parts operation. Whether you’re currently working as a Trade Parts Advisor, Parts Telesales Advisor, Parts Advisor, Trade Parts Sales Executive or Parts Sales Advisor, this is a great opportunity to join a professional, well-supported main dealer environment. Salary: £32,760 Plus Bonus OTE £9,000 Hours: Monday–Friday, 8am–5.30pm (1IN2) Saturday Why you’ll love this role * Join a prestige dealership with a strong brand reputation and loyal trade customer base * Play a key role in supporting and growing trade parts sales * Work closely with trade customers, suppliers, workshop and the wider Parts team * Supportive working environment where customer service and product knowledge are valued * Varied role with strong customer interaction and sales opportunity * Stable, long-term opportunity within an established dealer group What you’ll be doing, and doing brilliantly * Handling inbound and outbound trade parts sales enquiries * Building strong relationships with trade customers and regular accounts * Identifying parts accurately using manufacturer systems and catalogues * Providing prices, availability and delivery updates to customers * Processing parts orders accurately and efficiently * Upselling additional parts, accessories and related products where appropriate * Liaising with warehouse, drivers and suppliers to ensure timely delivery * Following up quotes and enquiries to maximise sales conversion * Supporting stock control and identifying fast-moving trade parts * Delivering a professional, helpful and reliable service to every customer What we’re looking for * Previous experience as a Trade Parts Advisor, Parts Telesales Advisor or Parts Advisor * Strong automotive parts knowledge, ideally within a main dealer or TPS-style environment * Confident telephone manner with strong customer service skills * Ability to identify parts accurately and process orders efficiently * Commercially aware with a proactive approach to sales and upselling * Strong organisational skills with good attention to detail * Comfortable building long-term relationships with trade customers * Kerridge / DMS / manufacturer parts system experience would be beneficial Sound like you? If you’re an experienced Trade Parts Telesales Advisor ready for your next challenge within a prestige dealership in North London, APPLY today — we’d love to speak with you

Recruiting now