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Posted: 96 days ago   Expired

Technical Support

Salary: £25,000

Location: WS1

Job type: Permanent

Category: WS1

Technical Support Specialist You will be in the team supporting the service and repair division in the delivery service, repairs, operational and telephone technical support for a range of Automotive Diagnostic and Testing equipment. Ideal candidate: - Experience in repairing electronic devices, hand-held devices and vehicle electrics would be necessary for this role. If you have experience as an Auto Electrician, Electronics, Computer or Repair Technician. Commutable from Walsall, Dudley, Wolverhampton, Birmingham, Cannock, Rushall, Walsall Wood Monday to Friday 8.00am to 5.30 pm Salary circa £20-25k dependent on experience, plus benefits The Role: - * Delivery of accurate and timely diagnosis, repairs, quotations and servicing of customers equipment. * Record and maintain customer records. * Knowledge of auto electrical products and Electric Vehicles would be of benefit. * Handle incoming customer calls relating to repair and service. * Despatch customer equipment and repairs in a timely fashion. The Candidate: - Skills and Qualifications: * Good level of PC literacy with good verbal and literacy skills * Good Eye for detail and be a creative problem solver. * Positive attitude and self-motivating team member or initiative to work alone. * Good customer service skills and acquainted with CRM systems. * Worked with Prospect Soft. * Have experience in service and repair. * UK Driving Licence To apply for this Technical Support role. Please forward your CV to Julian Curtis, Senior Recruitment Consultant at SourceCo. Julian is an experienced recruiter attracting the best technical candidates for roles in the Automotive, Industrial and HGV sectors. To all applicants Candidates must have experience within a similar role. Due to the high number of applications received, we are sometimes not able to respond directly to each candidate. If you haven’t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion. By applying for this role your details will be submitted to SourceCo and the relevant client related to this vacancy. SourceCo work in partnership with businesses across the UK who operate within Transportation, Manufacturing, Logistics, Commercial and Further Education sectors. We provide temporary, permanent and contract opportunities engaging with talented candidates looking to make their next career move. We know our clients; We know the marketplace; We look for innovation everywhere; We seize the day, We are SourceCo

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