Service/Parts Advisor role required in Richmond for a Main Dealer. Salary DOE £26k + Bonus Working hours Monday-Friday 8am-6pm and every other Saturday 8am-1pm. We are seeking a highly motivated and customer-focused Service/Parts Advisor to join our dynamic team in Richmond. The ideal candidate will have a passion for the automotive industry, excellent communication skills, and a commitment to providing top-notch service to our customers. Key Responsibilities: * Customer Service: Greet customers and assess their service/parts needs, ensuring a high level of customer satisfaction. * Advisory Role: Provide expert advice on vehicle service and maintenance, as well as parts and accessories. * Sales: Promote and sell service and parts, including up-selling additional services and products when appropriate. * Order Management: Process and track orders for parts and ensure timely delivery. * Inventory Control: Assist in managing inventory levels and stock control. * Liaison: Act as a liaison between the service department and the customer to ensure smooth and efficient service. * Documentation: Maintain accurate records of all transactions and ensure all paperwork is completed accurately and in a timely manner. Qualifications: * Previous experience in a similar role within the automotive industry. * Strong knowledge of automotive parts and services. * Excellent customer service and communication skills. * Proficient in using computer systems and software related to parts and service. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * High attention to detail and organizational skills. * A valid driver’s license. Full company details available on application. Apply now with your full CV to Chloe at WeRecruit Auto quoting job reference ST1472 Automotive - Motor Trade - Dealership - Service & Aftersales - Service Advior- Parts Advisor- Aftersales – Jobs –London- West London- Ealing- Kesington-Richmond- Twickenham- Hounslow- Feltham- Slough- Windsor Full Time - Permanent - Job Follow us on Twitter @werecruitauto Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities
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