Service Office Manager Are you able to ensure an excellent customer experience, through developing, motivating, supporting your point of contact team? Do you enjoy working in a busy, multifaceted role in which you will need to go the extra mile to achieve customer satisfaction? An exciting opportunity has arisen for an experienced, highly motivated, enthusiastic, and "hands on" Service Office Manager, with effective leadership skills to join a well-established firm who are specialists in their industry. Title: Service Coordinator Location: Corby, Northamptonshire Salary: £22,000pa d.o.e Duration: Permanent Start date: Immediately Hours: Monday to Friday 8am till 5pm We are currently looking to recruit a Service Office Manager who will work lead from the front a busy, fast paced Service Department for the business, reporting directly to the Depot Manager duties will include but will not be restricted to: Ensure the Service department delivers an excellent customer experience, to all customers nationally. Maximise the productivity of the department by motivating and developing staff within the department, conducting regular performance reviews and highlighting training or support required. Finalising field based engineers weekly schedule, arranging cover when required. People management, Time & Attendance, holidays, rota's and first stage HR issues. Being a key element in business development projects when required. The successful Service Office Manager will demonstrate previous Service Office Manager experience from an engineering, or motor trade background. As an individual it is essential that you are able to demonstrate the ability to multi-task with a proactive attitude, prioritise and communicate well on all levels, and take autonomy of your job role as well as enjoying working as part of a fast paced, demanding environment. For further details on this great opportunity please apply now Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy