Meridian Business Support are delighted to be working with one of the UK’s largest independent autocentre chains to recruit a Service Centre Manager in Maidstone. The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting. Experience in management within the motor vehicle sector would be an advantage. Job Responsibilities: Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum To ensure all sales targets and KPI’s are achieved To maintain the cleanliness of the Centre and its equipment on an ongoing basis To increase sales of products and services offered by the Company, in accordance with procedures Recruit and interview all employees for the Centre Identify any training needs for employees to progress and develop within the Company Support other Centres, when asked, when necessary To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control To comply with reasonable instructions from Management The company will supply you with uniform, it must be clean and presentable at all times Liaise with Head Office and other DepartmentsThe role reports directly to the Regional Manager Salary: Dependent on experience Hours: The Company's normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to 5.00pm hours and Sunday 10.00am to 4.00pm. Sunday working with a supplementary payment. Working hours to be discussed at interview Holiday: 20 days per year, plus statutory holidays Benefits: NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice Life Assurance Bonus Scheme – If Centre Based Wagestream - releases earnings by giving instant access to pay Retail Discounts (High St, Online and much more) Staff Discounts Wellbeing Support (Employee Assistance Programme, Financial Advice, Health) Tools Insurance Training opportunities to further your career within the Company In-house IMI accredited course to further your development & capability Company Uniform including Safety Boots For more information, please contact Kevin in the office on (phone number removed) or (url removed) Our privacy policy can be found on our website
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