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Posted: 12 days ago   Expires in: 29 days

Service Advisor - Oldham

Salary: £40,000

Location: OL8

Job type: Permanent

Category: Advisor

Salary: £36,000 - £40,000 per year Permanent | Full-Time Main Dealer | Career Progression | Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: * Act as the first point of contact for service customers, providing a professional and friendly welcome. * Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. * Accurately record service requests and vehicle requirements. * Liaise with the workshop and technical teams to schedule work efficiently. * Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. * Upsell additional products and services where appropriate to meet customer needs and maximise revenue. * Ensure all work is completed to the highest customer satisfaction levels. * Maintain accurate customer and vehicle records using the dealer management system. Requirements: * Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment – essential. * Strong customer service and communication skills. * Good technical understanding of vehicle servicing and repairs would be beneficial. * Ability to upsell additional products and services. * Well-organised with excellent attention to detail. * Team player with a proactive and positive attitude. * Full UK Driving Licence – essential. Benefits: * £36,000 to £40,000 per year depending on experience and performance. * Company car scheme available. * Full pension scheme. * Private healthcare plan. * Ongoing manufacturer and customer service training. * Career progression opportunities within a growing dealership group. * Employee rewards, bonus schemes, and recognition programmes. * Modern, high-tech dealership environment. * Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor

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