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Posted: 76 days ago   Expired

Service Advisor Motor Trade Job

Salary: £11

Location: Spalding

Job type: Temporary

Category: Spalding Advisor

Commercial Vehicle Service Advisor/ Customer Service Reception Our client who are a commercial Vehicle establishment are looking for to recruit a Service Advisor to support the Commercial vehicle garage that takes care of all makes of vans, trucks, and trailers. This exciting opportunity has become available for a vehicle Service Advisor to join our fast paced and growing team. This job is perfect for a confident, knowledgeable and hardworking individual to become a Excellent Commercial Vehicle /Van Service Advisor with the option to grow with the company and expand your knowledge Responsibilities of a Commercial Vehicle Service Advisor: Customer Service Reception · Meeting and greeting customers whilst providing exceptional customer service · Responding to the service telephone in a professional manner · Accuracy in documentation · Taking vehicle bookings · Raising Diary bookings and processing Job Cards · Enter details using the following IT systems: Voyager, Enterprise, and Challenge. · Contact customers to confirm bookings and offer quotations for remedial works · Quoting and ordering replacement vehicle parts from various key suppliers · Assist the Service Advisor with all customer and workshop contact · Ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact. · Adhere to Health and safety always · Logging, processing, and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction. · To maintain electronic and written records of letters and forms received, information given, services requested, and complaints made, to ensure accuracy of information and efficiency when dealing with customers. Skills And Qualifications of a Commercial Vehicle Service Advisor / Customer Service Reception · Vehicle / Cars or Commercial vehicles trucks trailers knowledge · Previous experience in similar role · Confident and polite when meeting customers and extremely customer focused · Polite and presentable, well-kept · A helpful individual who enjoys interacting with people · Excellent IT skills (onsite training will be provided on our own systems) Competent in the use of the following IT systems: Voyager, Enterprise, and Challenge. · Have a flexible approach to work commitments. · Observe Health & Safety regulations. In return my client offers · Training and potential career progression · A competitive salary dependant on experience · Pension · Uniform Full-time, Temporary Salary: Up to £11.00 per hour Key Words associated Service Advisor- Supporting the Parts Specialist Parts Sales Representative Parts Person Parts Advisor Parts Sales Associate Parts Sales Specialist. Keywords: Parts Sales Specialist Representative Person Advisor Associate Consultant

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