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Posted: 22 days ago   Expires in: 29 days

Service Advisor Motor Trade Job

Salary: £0

Location: Newmarket

Job type: Permanent

Category: Advisor

Service Advisor - Newmarket, Suffolk What you will be responsible for As a Commercial Service Advisor, you will be the first point of contact for customers and as such, you’ll be an important ambassador for the Group. You will guide them through the entire process whilst their vehicle is with you and provide them and Management, with updates and information. Your main focus will be: * Meeting & greeting customers both face to face and over the telephone. * Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards. Who are we looking for? The successful candidate will have: * Previous Service Advisor experience and training. * Unlimited confidence, resilience, drive, energy and talent. * Good customer and communication skills * A full valid UK driving licence. Aftersales Kerridge knowledge is a distinct advantage. What's in it for you? When you join S & B Commercials | Orwell Truck & Van, from day 1 you'll have access to a comprehensive benefits package including: * Auto enrolment pension scheme with employer contribution * Retail discounts saving £££'s at high street stores, on-line and in supermarkets * Generous holiday allowance * Bonus/commission schemes We also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our team. About us Originally two established and successful businesses in their own right, S & B Commercials and Orwell Truck & Van joined forces in 2018 with the aim of providing high quality Mercedes-Benz commercial vehicles to customers across Hertfordshire, Essex and East Anglia. Each of our facilities is staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes. Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and more. S & B Commercials and Orwell Truck & Van are trading divisions of Motus Group (UK). Which includes 128 vehicle franchise outlets at 81 locations: truck and van operations number 88 franchise outlets; passenger vehicles, 31 franchise outlets. The business additionally operates two specialist commercial vehicle body shops and has further interests in parts and service facilities and commercial vehicle equipment supply. Motus Group (UK) Ltd. operates the UK’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations

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