Service Advisor Our client is looking for an experienced Service Advisor to become part of their team, you will be working for a medium sized group which cover multiple brands. As an experienced Service Advisor, you will be liaising with the service team in the workshop and the customers to ensure the service processes runs smoothly and maximizing opportunities along the way. Requirements of the Service Advisor * Ideally Level 2 or 3 (NVQ or SVQ) in Customer Service * Main Dealership or Independent Garage experience * Ability to work as part of a team * Positive attitude and flexible with workloads * A genuine commitment to delivering first-class customer service * Systematic and organised individual who pays attention to the smaller details. * Demonstrates an eager and honest approach to work. Responsibilities of a Service Advisor * Accurate Data Entry with internal CRM systems * Telephone and diary management with bookings * List detailed job cards * Liaise with customers offering them other products * Maximizing sales opportunities * Update customers in a timely and professional manner * Liaise with other departments to ensure smooth operations and promotions * Ordering of parts * Management of courtesy cars ensuring availability for customers In return you will receive ongoing training to increase your knowledge of the brand with promotional opportunities open to you on completion of set training targets You will be incentivized and rewarded on your own hard work as well as the teams / sites work If this role is something that you are well suited to or you are looking for something similar within the Automotive industry, then please contact or email your CV to