Job Title: Automotive Service Advisor Location: Hertford, United Kingdom Job Type: Full-time (40 hours per week) Salary Range: £25,500 to £30,000 per annum + Bonuses + Overtime Bonus Potential: Up to £7,200 in bonuses annually Working Hours: 1 in 3 weekends, Saturday mornings included Overtime Pay: Time and a half Company Overview: Join an established Main Dealer in Hertford that specialises in servicing and maintaining a prestigious vehicle brand. As a trusted partner in the automotive industry, we take pride in delivering exceptional service and maintaining the highest standards for our clients. Job Description: As a Service Advisor, you will be the key point of contact for our customers, ensuring a smooth and efficient experience in their vehicle service journey. Your responsibilities will include: Greeting customers and assessing their service needs Providing accurate and detailed information on service options, costs, and timelines Scheduling service appointments and managing the service queue Coordinating with the service technicians to ensure timely completion of work Communicating with customers on the status of their vehicles and any additional service recommendations Handling customer inquiries and concerns with professionalism and empathyQualifications: Previous experience in a similar role within the automotive industry is preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Knowledge of automotive systems and services Customer-focused mindset with a commitment to delivering exceptional serviceBenefits: Competitive salary with the potential for generous bonuses Overtime opportunities with time and a half pay Professional development and training programs A positive and collaborative work environment Employee discounts on services and productsHow to Apply: If you are interested in this exciting opportunity, please contact Oakland Heath at (phone number removed) or send an up-to-date CV to . Referral Bonus: Know someone perfect for this role? Refer them and receive a bonus of up to £300 if they are successfully placed. Note: This position is for Alecto Recruitment's client, an esteemed Main Dealer in Hertford working with a Prestige Vehicle Brand. Alecto Recruitment is a trusted recruitment agency specialising in the automotive industry
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