Role: Service Advisor Location: Ellesmere Port Salary: £20,000 - £24,000 DOE + OTE Our client based in Ellesmere Port is currently looking to recruit a Service Advisor to join their team on a permanent basis. Service Advisor's required for busy Aftersales department within the dealership. Working with the existing team, your duties will include: - To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company - To ensure all customer expectations and requirements are exceeded throughout - To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs. - The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services - Those customers will need to be kept informed during the day, being updated on their vehicles progress and informed of any further expenses - To invoice, collect payment and handover the car maintaining a friendly, professional relationship. The successful Service Advisor will have the following: - Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player. - Have excellent communication skills, as well as an aptitude and great attitude to lean and develop - Hold a valid UK driving licence. - Must have a experience as a Service Advisor or Aftersales Advisor in the Motor Trade - Experience with Kerridge would be beneficial, however not essential If you are looking to build a career within a thriving and dynamic company, please apply online or contact us to find out more