We are representing a reputable main dealership in Shrewsbury, Shropshire, seeking an experienced Service Advisor to join their dynamic aftersales team. This is an excellent opportunity for a motivated professional looking to develop their career within a well-established organisation that values service excellence and employee growth. Benefits of the Service Advisor: Basic salary of £28,000 Uncapped OTE of £34,000 22 days holiday, increasing to 25 with service Birthday off after one year of employment Monthly bonus scheme Pension scheme and sick pay Employee discounts on vehicles, servicing, and parts Referral scheme and corporate discounts Manufacturer training and career progression opportunitiesDuties of the Service Advisor: Greet and welcome customers, managing service and repair bookings Provide accurate estimates and vehicle advice to customers Liaise effectively with the workshop team to ensure smooth communication Keep customers updated on vehicle progress throughout the service process Upsell additional products and services where appropriate Manage invoicing procedures and vehicle handovers efficiently Promote customer surveys to ensure high satisfaction levels Maintain high standards of customer service and professionalismRequirements of the Service Advisor: Proven experience as a Service Advisor or in a similar customer-facing role within the motor trade Strong organisational and communication skills Knowledge of Dealer Management Systems is advantageous Attention to detail and ability to work effectively in a busy environment Proactive and customer-focused approach Full UK Driving LicenceContact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Shrewsbury and Shropshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career