Service Advisor Location: Bodmin Salary: £29,000 Basic Salary + Bonus Hours: Monday to Friday 8:30am - 5:00pm | Very Occasional Saturday Morning Work Job Type: Full-Time, Permanent Looking for a role where your customer service skills are recognised, your earning potential is rewarded and you can enjoy a great work-life balance? This is an excellent opportunity for an experienced Service Advisor to join a busy and professional aftersales team. With Monday to Friday hours and only very occasional weekend work, this role offers a fantastic balance alongside the opportunity to earn bonus and develop your career. If you thrive in a customer-focused environment and enjoy working within a fast-paced service department, this could be the ideal next step. What's In It For You? - £29,000 Basic Salary + Bonus - Monday to Friday Hours - Strong earning potential through upselling opportunities - Supportive team environment - Long-term stability and career progression opportunities The Role As a Service Advisor / Automotive Service Advisor, you'll be responsible for delivering exceptional customer service and ensuring the smooth running of the service department. Responsibilities include: - Managing service bookings and diary planning - Ensuring efficient workshop loading and utilisation - Meeting and greeting customers and identifying their service requirements - Keeping customers updated throughout the repair process - Handling customer queries and resolving complaints professionally - Promoting and upselling additional products and services where appropriate - Liaising with technicians and other departments to ensure excellent customer satisfaction About You - Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor is essential - Experience using Kerridge, 1Link, Pinnacle or similar DMS systems - Strong customer service and communication skills - Confident in upselling and achieving bonus targets - Professional, presentable and customer-focused approach - Ability to thrive in a busy and fast-paced service department - Full UK Driving Licence required Apply Today This is a fantastic opportunity to join a business that values customer service, offers a healthy work-life balance and provides long-term career stability. If you're an experienced Service Advisor looking for your next challenge in Bodmin, we'd love to hear from you. Contact Kieran @ Auto Skills for more information on this Service Advisor Vacancy