Our client is a reputable HGV dealership with several depots across Southeast. Currently they are looking for an experienced Service Advisor / HGV Service Advisor / Automotive Service Advisor to join their busy depot. Key duties and Responsibilities * To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact. * To greet customers in a friendly, professional and courteous manner. * To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception. * To give repair estimates and price quotations and offer repair suggestions. * Register new vehicles * Ensure invoices and taxing vehicles are completed accurately and on time. * Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control. * Handle all internal and external customers and suppliers with courtesy. * Adhere to Health & Safety Policies and Procedures at all times. Preferred Qualifications and Experience * Excellent communication and interpersonal skills. * Ability to work under pressure. * Previous experience in a Parts or Service advisor role. * You must be PC literate with a working knowledge of administration procedures. * Have an understanding of the commercial vehicle after market operation #serviceadvisor #hgvserviceadvisor #automotiveserviceadvisor