A well-established dealership in South Croydon is looking for a Service Advisor to join their aftersales team. This is a fantastic opportunity to advance your career with a reputable brand and be part of a dynamic team. The Role: As a Service Advisor, you will be the first point of contact for customers visiting the dealership, providing support and guidance throughout their service experience. You'll play a key role in ensuring customer satisfaction and loyalty. Key Responsibilities: Schedule service appointments and manage the service workflow Coordinate vehicle repairs and maintenance, ensuring timely and efficient service Provide excellent customer service, addressing customer queries and concerns Maintain accurate service records and documentation Liaise with the workshop team to ensure seamless communication and service delivery The Requirements: Minimum of 2 years of experience as a Service Advisor in the automotive industry Strong attention to detail and excellent organisational skills Passionate about customer satisfaction and providing exceptional service Ability to work effectively in a team-oriented environment Previous experience with Kerridge and in a main dealership is preferred but not essential The Package: Basic salary of £28,000 - £32,000 (+ £38,000 OTE) Monday to Friday! No weekend work, ensuring a good work-life balance Opportunity to work with a leading automotive brand If you are an enthusiastic and organised individual with a passion for customer service, we would love to hear from you. Apply with your CV! Unlocking Potential, Connecting Worlds: Your Gateway to Global Talent with HCP Recruitment. The difference is personal