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Posted: 84 days ago   Expired

Service Advisor

Salary: £20,000

Location: Stafford

Job type: Permanent

Category: Advisor

Team Support Midlands are pleased to be recruiting on behalf of their client based in Stafford for an experienced Service Advisor to join their team on a permanent basis Hours: 8am-5pm Mon - Fri 1 Sat in every 4 Salary: £18-20k per annum plus bonus OTE £28-30k per annum Role: To understand work instructions from the Service Centre Manager prior to customer arrival, meet and greet and check in all customers Communicating between customers and workshop Receive approval for any additional work required on vehicles Manage the logistics and parking of all vehicles on site Upsell any extra work and/or accessories Liaise with parts department on orders and inform customers of availability for fitting Own the customer contact process from receipt of vehicle through to collection Meet with customers when they collect their newly purchased vehicle and introduce the service centre and accessories available Upsell wherever possible, including additional service work and accessories and record it on the in house system Experience: Previous Service Advisor experience is essential within the automotive industry Excellent communication skills both verbal and written IT competent in Word, Excel and Outlook Please click to apply

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