Job Title: Service Advisor Location: Croydon Salary: £29,000 basic – OTE £35,000 uncapped Hours: 8am-6pm Monday to Friday – No Weekends Hawkfield Recruitment is working with a Main Dealership in the Croydon area who are looking to recruit an experienced Service Advisor. Our client is a privately owned motor group, operating more 14 dealers across Surrey, West London, South London, and Berkshire, representing 6 excellent brands. Established more than 75 years ago, Customer Service is at the forefront of this business. They are now recruiting for a motivated and talented individual to help them continue delivering the outstanding service their customers are used to. Responsibilities of Service Advisor: * Working alongside technicians to ensure the smooth running of the workshop * Supporting the aftersales team * Assisting with the day-to-day queries raised by the Retailer network around parts orders via telephone and Email * Loading the workshop diary * Provide a knowledgeable, courteous, responsive, and efficient service expressing the brand. * Meeting and greeting the customer and identifying customers additional needs * Upselling additional products and services * Keeping the customer up to date with the progress of their vehicle Requirements for Service Advisor: * Full UK Driving Licence * Previous experience in a similar role within the motor trade * Friendly and outgoing attitude * Ideally, experience using dealer systems Please know that once you have applied for this Service Advisor vacancy, more in-depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch! Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY – alternatively, contact Ed Hatt at Hawkfield Recruitment to discuss this role in more detail