Find jobs in the automotive retail industry

Posted: 97 days ago   Expired

Service Advisor

Salary: £25,000

Location: Shoreham-by-Sea

Job type: Permanent

Category: Advisor

Service Advisor - Commercial Vehicles Shoreham Our client is a commercial based business based in Guildford who sell and maintained HGV vehicles across the UK. They are celebrating an expansion and this has opened an opportunity for an experienced Automotive Service Advisor to join their aftersales team and workshop. Main Duties: To load the workshop to the optimum level To maintain the highest level of customer care and assistance To ensure jobs are authorised prior to work commencement Job Description To greet customers, and interpret their needs and requirements for service and repair and keep them updated on progress Establish methods of payment and obtain order numbers Courteous and efficient use of the telephone To maintain up to date knowledge of vehicle service, repair and warranty policies and product changes To advise on all service/repair matters To supply estimates for necessary work To record and communicate, accurately, customer work instructions To load the workshop to its optimum level To contact customers for authorisation if additional work needed Prepare and present invoices and obtain payment Maintain customer marketing records Use record system to follow up customers Ideal candidate: Automotive Service Advisor background essential HGV or Commercial vehicle experience desirable. Excellent communication skills Ability to be organised and maintain high levels of customer service even in busy periods. What's on offer?: Salary: £22-25,000 basic (depending on experience) OTE £32,000 and overtime paid additionally. Hours: Monday to Friday 8.00- 17.30 1 in 4 Saturdays

Similar jobs

Salary: £25,000
Location: Sudbury
Salary: £21,000
Location: Northampton
Salary: £26,000
Location: BH15

Recruiting now