SERVICE ADVISOR An exciting opportunity has come up to join a well-established Automotive Dealership in Swansea. We require a Service Advisor to join our successful aftersales team; this position will play a crucial role in driving our business forward. Candidates must be able to cope under pressure while maintaining a professional attitude at all times. You must have a passion for customer service and great motivation. Salary £26,750 with a £35,000 OTE Hours of work: 8.00 am to 5.30 pm Monday to Friday 8.00 am to 12.30 pm Saturday rota (every other) As a Service Advisor, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company. This is a busy department and the role requires someone who can work very well under pressure, whilst offering exceptional customer service. Duties of the Service Advisor: Dealing with customer requirements for service and vehicle repairs efficiently and courteously, to ensure a high standard of customer satisfaction; Dealing with all service enquiries; Managing the allocation and handover of customer service vehicles; Liaising with the workshop team to ensure timely completion of customer vehicles; You will be targeted on your upselling capabilities, making customers aware of the various Service/ Warranty plans etc on offer, this part of the role will be key to your overall OTE. Requirements of the Service Advisor: Previous Service Advisor experience within the automotive industry is essential; Warranty experience is preferred; You must be IT literate and Kerridge knowledge is required; You must hold a full UK driving licence; The successful candidate will be required to complete a DBS basic disclosure. Disclosure expenses will be met by the employer. In return, we offer: * Generous monthly performance-related bonus scheme * Workplace pension scheme * Manufacturer accredited training * Car Benefit Scheme * Employee discounts * Eyecare Voucher Scheme * Referral reward programmes * Employee of the Quarter Awards * Additional holidays with length of service Please APPLY today for further information and to be conisdered for this exciting opportunity