Service Advisor Basic £32k, OTE £44k Watford Permanent/Full Time Working Hours: Monday to Friday (8am – 6pm) / 1 in 5 Saturdays (9am – 12pm) Our client, a main dealer group in the Watford area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today! This key position has a major part to play in achieving dealership success by providing a professional service to all of our client’s aftersales customers. To successfully apply for this role, you will need to have previous experience as a Service Advisor within a main dealership, along with a very stable CV. Duties & Responsibilities of a Service Advisor: * Advising on technical queries or issues. * Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. * Booking vehicles into the department for work to be carried out. * Informing customers of the progress of their vehicle. * Cross selling customer repairs and parts. * Finalising the invoice on completion of required work. Your Background & Skill: * Proven experience working in a busy and demanding dealership, as a Service Advisor. * Technical skills and experience are essential. * Well-presented and have excellent interpersonal and organisational skills. * Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). * Excellent communication skills. For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy