Job Title: Automotive Service Advisor Location: Croydon, United Kingdom Job Type: Full-time (40 hours per week) Salary Range: £30,000 to £34,000 per annum + Bonuses + Overtime Bonus Potential: Competitive bonuses Working Hours: 1 in 4 weekends, Saturday mornings included Overtime Pay: Time and a half Company Overview: Join an established Main Dealer located in Croydon, dedicated to delivering exceptional service in partnership with a prestigious car brand. Job Description: As a Service Advisor, you will be the primary point of contact for our customers, ensuring a smooth and efficient service experience. Your responsibilities will include: Greeting customers and understanding their service needs Providing detailed information on service options, costs, and timelines Scheduling service appointments and managing the service queue Collaborating with service technicians to ensure timely completion of work Updating customers on the status of their vehicles and any additional recommendations Handling customer inquiries and concerns with professionalism and efficiencyQualifications: Previous experience in a Service Advisor role within the automotive industry is preferred Excellent communication and interpersonal skills Strong organizational and multitasking abilities Knowledge of automotive systems and services Customer-focused mindset with a commitment to delivering outstanding serviceBenefits: Competitive salary with bonuses and overtime opportunities Overtime paid at time and a half Opportunities for professional development and training Positive and collaborative work environment Employee discounts on services and productsHow to Apply: If you are interested in this exciting opportunity, please contact Oakland Heath at (phone number removed) or send an up-to-date CV to . Join us in maintaining the highest standards in automotive service! Referral Bonus: Know someone perfect for this role? Refer them and receive a bonus of up to £300 if they are successfully placed. Note: This position is for Alecto Recruitment's client, an established Main Dealer in Croydon, working with a prestigious car brand. Alecto Recruitment is a trusted agency specialising in automotive industry placements