Service Advisor – Reading Salary: £30,000 Basic | OTE: £38,000+ Location: Reading Hours: Monday to Friday The Opportunity An excellent opportunity has arisen for an experienced Service Advisor to join a busy and professional dealership in Reading. This is a customer-focused role offering a great work-life balance with Monday to Friday hours and strong earning potential. Key Responsibilities * Acting as the main point of contact for customers throughout the service and repair process. * Booking vehicles into the workshop for servicing, maintenance, and repair work. * Providing accurate updates on vehicle progress and managing customer expectations. * Preparing job cards and ensuring all required information is recorded accurately. * Liaising closely with the workshop team to ensure work is completed efficiently. * Upselling additional products and services where appropriate. * Handling customer queries and resolving any issues professionally. * Ensuring all administration is completed accurately and in line with company procedures. Requirements * Previous experience as a Service Advisor within the motor trade is preferred. * Excellent customer service and communication skills. * Strong organisational and administrative abilities. * Ability to work effectively in a fast-paced environment. * Confident using dealership management systems and computer software. * Full UK driving licence. What's on Offer * £30,000 basic salary. * £38,000+ OTE. * Monday to Friday working pattern – no weekends. * Supportive and professional working environment. * Ongoing training and career development opportunities