Service Advisor Location : Corby Salary : £26000 - £30000 Service Advisor * Receiving customer enquiries by telephone and in person and arrange to book their vehicle into the workshop. * Whilst delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen to their vehicle whilst on our repair and service bays. * Sell additional work as advised by the Technicians on the Vehicle Safety Sheets. * Gathering technical information and relay it in a way that customers will understand. * Recording accurately vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and incremental business. * Meeting goals and objectives laid out by the MD The right individual must be professional, well presented, confident and driven to work with the team on the front desk and workshop. You must have some Vehicle Technical knowledge to be considered for the role. Experience with Garage Management systems and booking schedules preferred but not essential
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