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Posted: 119 days ago
Expired

Service Advisor

Salary: £30,000

Location: Kidderminster

Job type: Permanent

Category: Advisor

Expired

Smart Solutions are currently looking for an experienced Service Advisor for the largest Mercedes Benz Commercial Dealer based in Kidderminster. Role Responsibility You’ll be the first point of contact with walk-in and telephone enquiries. This role will require you to be able to think quickly, act appropriately and constantly multitasking. Your main day to day job role will be to; control and maximise service & repair bookings, alongside interpreting customer’s requirements in a courteous and efficient manner. Essential skills, experience and competencies ideal for the role: * Administrational knowledge / experience * Confident in numeracy and literacy * Good customer service skills * Ability to work effectively within a team environment * Ability to handle pressure without it affecting working relationships and effectiveness * Strong self-organisational skills * Knowledge and experience of the Kerridge system * Ability to ask diagnostic questions of reported defects based on customer description Working Hours Working hours are based on a two weekly rota. Shift One - 7.00am to 16.00pm Shift Two - 09.30am to 16.30pm

Expired

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