Service Advisor (Maternity cover 12 months) Location of the Service Advisor / Service Reception: Newmarket Salary for Service Advisor / Service Reception: Up to £25,000pa + annual bonus of £1950.00 paid quarterly Working hours for the Service Advisor / Service Reception will be 40 hours a week shift work Our client requires an experienced Commercial Vehicle Service Advisor / Service Advisor / Service Reception for their Depot in the Newmarket area. As a Commercial Service Advisor, you will be the first point of contact for customers and as such, you'll by an important ambassador for the Group. Responsibilities as a Commercial Vehicle Service Advisor / Service Advisor / Service Reception is to: ·Writing orders for repair work ·Meeting and greeting customers both face to face and over the telephone ·Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards ·Monitoring the repair process and keeping all customers informed. ·Up selling after sales services ·Ensuring workshop is working to 100% productivity by scheduling customer orders Key requirements as a Commercial Vehicle Service Advisor / Service Advisor / Service Reception: ·Excellent communication skills ·Second to none Customer Service skills ·Enthusiasm and is hard working ·Self-motivated and a team player ·Previous Technical / Mechanical background would be a clear advantage ·Motor trade experience is essential ·Kerridge experience is a clear advantage ·A full valid UK driving licence ·Unlimited confidence, resilience, drive, energy and talent To apply, please send your CV quoting Service Advisor to Danica Oraf (url removed)   Or call on Mob: (phone number removed) Auto Skills UK – See our website for details