Service Advisor Cheltenham | £30,000 - £35,000 | Full time, Monday to Friday We are currently recruiting on behalf of a well-established and reputable independent automotive business in Cheltenham. Due to continued growth, they are looking to appoint a professional and customer focused Service Advisor to join their team. This is an excellent opportunity to join a busy and friendly workshop environment where customer service and quality workmanship are a priority. The Role As a Service Advisor, you will act as the main point of contact for customers, ensuring a smooth journey from initial enquiry through to vehicle collection. Key responsibilities include: . Greeting customers and handling enquiries both in person and over the phone . Booking vehicles in for servicing, repairs and MOTs . Liaising with technicians to provide updates on progress . Preparing job cards and maintaining accurate records . Clearly explaining work required and associated costs . Managing invoicing and processing payments . Delivering a high level of customer service at all times About You . Previous experience in a Service Advisor or similar automotive role is preferred but not essential . Strong communication and organisational skills . A professional and approachable manner . Ability to work in a fast paced environment . Good IT and administrative skills . A genuine interest in the automotive industry What's on Offer . £30,000 - £35,000 salary depending on experience . Supportive and established team environment . Long term career opportunity within a growing business . Ongoing training and development If you are looking for your next opportunity within the automotive sector and enjoy working in a customer focused role, we would like to hear from you. How to Apply: . Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road! . Or simply call or email on: P: (phone number removed) M: (phone number removed) E: (url removed)