Our client is a dealership in Newmarket. Currently they are looking for an experienced Service Advisor to join their successful and thriving business. You will be working 40 hours per week shifts. What you will be responsible for As a Commercial Service Advisor, you will be the first point of contact for customers and as such, you’ll be an important ambassador for the Group. You will guide them through the entire process whilst their vehicle is with you and provide them and Management, with updates and information. Your main focus will be: * Meeting & greeting customers both face to face and over the telephone. * Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards. Who are we looking for? The successful candidate will have: * Previous Service Advisor experience and training. * Unlimited confidence, resilience, drive, energy and talent. * Good customer and communication skills * A full valid UK driving licence. Aftersales Kerridge knowledge is a distinct advantage. What's in it for you? From day 1 you'll have access to a comprehensive benefits package including: * Auto enrolment pension scheme with employer contribution * Retail discounts saving £££'s at high street stores, on-line and in supermarkets * Generous holiday allowance * Bonus/commission schemes