Service Advisor - Established Main Dealer - Yeovil Alecto Recruitment is currently recruiting for an experienced Service Advisor to join a well-established Main Dealer in the Yeovil area. This is an excellent opportunity to work with a highly respected brand, benefit from ongoing manufacturer training, and develop your career within a professional and supportive environment. Why Join? This dealership is committed to delivering an outstanding customer experience and is looking for a skilled Service Advisor who can provide expert advice, ensure smooth service operations, and maintain high customer satisfaction levels. If you have a passion for the motor trade and thrive in a fast-paced, customer-facing role, this could be the perfect next step in your career. What's on Offer? Competitive Salary: £31,000 - £35,000 OTE Bonuses & Overtime: Maximise your earnings with performance-related incentives Hours: 40 hours per week Weekend Rota: 1 in 3 weekends, soon changing to 1 in 4 Manufacturer Training: Receive brand-specific training to enhance your skills and expertise Career Progression: Opportunities to grow within a reputable dealership Your Role as a Service Advisor: As a Service Advisor, you will be the first point of contact for customers bringing their vehicles in for servicing, repairs, and maintenance. Your role will involve delivering a seamless customer journey while ensuring workshop efficiency. Your daily responsibilities will include: Welcoming customers and understanding their service needs Booking vehicles into the workshop and managing daily schedules Providing expert advice on service plans, repairs, and maintenance Liaising between customers and technicians, keeping both updated on progress Preparing invoices, processing payments, and handling any queries Offering additional services and upsell opportunities where appropriate Ensuring a high level of customer satisfaction through professional and friendly service Who We're Looking For: Previous Experience: Experience in a Service Advisor role within a main dealership or independent garage Customer-Focused: Strong interpersonal skills and a passion for delivering excellent customer service Organised & Efficient: Ability to multitask, manage bookings, and work well under pressure Technical Understanding: Basic knowledge of vehicle servicing and repairs (training provided) IT Skills: Competence with dealership management systems and invoicing software Team Player: Works well with colleagues and maintains a positive, professional approach Ready to Take the Next Step? If you are an experienced Service Advisor looking for a new challenge within an established Main Dealer, we want to hear from you. Please apply, please contact Alecto Recruitment on (phone number removed) or submit your CV today. INDAM