Service Advisor £30,400 Basic Salary Rising to £31,800 Upon Accreditation + Uncapped Bonus Peterborough Permanent / Full Time Working Hours: Monday to Friday, 8:00am – 6:00pm 1 in 4 Saturday Mornings (Rota) Customer-Focused Service Advisor Required Our client, a successful main dealership in Peterborough, is looking to recruit a professional and customer-focused Service Advisor to join their busy Aftersales team. This is an excellent opportunity for someone who enjoys dealing with customers, thrives in a fast-paced environment, and wants to build a long-term career within the automotive industry. Whether you already have motor trade experience or come from a strong customer service background, this role offers excellent training, progression and earning potential. Duties & Responsibilities * Acting as the main point of contact for customers visiting the Service Department * Booking vehicles in for servicing, maintenance and repair work * Keeping customers updated throughout the repair process * Liaising closely with Workshop Controllers and Technicians * Preparing estimates and explaining repair requirements * Upselling additional products, services and repairs where appropriate * Managing customer queries and ensuring a first-class customer experience * Ensuring all documentation and job records are accurately maintained * Helping the department achieve customer satisfaction and performance targets Your Background & Skills * Previous customer-facing experience is essential * Motor trade or Service Advisor experience is preferred * Excellent communication and interpersonal skills * Strong organisational and administrative abilities * Ability to work efficiently in a busy, fast-paced environment * Professional, confident and customer-focused approach * Good IT and system skills * Full UK Driving Licence preferred What's on Offer? * £30,400 basic salary * Increase to £31,800 upon successful accreditation * Uncapped bonus scheme * Main dealer training and development * Excellent career progression opportunities * Supportive and professional working environment * Stable, long-term career with a successful dealership group This is a fantastic opportunity for an ambitious Service Advisor or customer service professional looking to develop their career within a busy and rewarding dealership environment. Apply today to find out more