Senior Service Advisor - Milton Keynes - Basic Salary - £32,000 - OTE - £40,000 - 5 Day Working Week - No Sundays - Great Benefits Package - Our client, a busy franchised main dealership in Milton Keynes has the requirement for an experienced Senior Service Advisor to join their successful Aftersales team. Senior Service Advisor Responsibilities As a Senior Service Advisor your responsibilities will include: Assist the Aftersales Manager with managing the Service Reception Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Senior Service Advisor / Service Team Manager / Service Supervisor experience Franchised Dealership Experience Full UK Driving Licence Desirable Requirements: Kerridge or Pinnacle Experience Remuneration & Benefits Basic Salary of £28,000 - £32,000 DOE On Target Earnings of £35,000 - £40,000 Monday to Friday Only No Saturdays Great Benefits Package Working Hours Monday to Friday 8am - 6pm
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