The Purpose Handover from night shift at 7am. • To handle booking in of vehicles for service / MOT / repair and arranging third party repairs working with the workshop supervisor/stores/other receptionist and management. • Informing customer of progress and seeking authorisation for work required. • Arrange & Issue purchase orders for third party work. • Producing service plan, ensuring service plan is followed and customers are contacted with due servicing. • Typing/pricing/creation of job cards/checking for vehicle recalls. • Issuing work to mechanical staff and mobile service vans. • Requesting purchase orders and liaising with accounts/stores and workshop. • Take cash payment for work carried out by the workshop. • Typing of estimates. • To plan MOT’s and book them with third part garages. • Carry out duties to a high standard. • Reasonable adhoc requests from Director & General Manager. The Principal Areas of Responsibility (List Key Tasks) • Responsible for warranty and contract jobs. • General reception work. • Prioritise workload. • Deliver promised work on time and to a high quality standard