Senior Service Advisor / Service Receptionist Location - Crewe Salary - £33,000 Basic + Uncapped Bonus (OTE £40,000+) Richard Abson Group are currently recruiting for an experienced Senior Service Advisor / Service Receptionist on behalf of a well-established, multi-brand main dealer in Crewe. This is an excellent opportunity to join a high-performing dealership that offers strong earning potential, ongoing training, and real career progression within a respected dealer group. Key Responsibilities: * Welcoming customers and managing service bookings * Providing updates on vehicle progress and work carried out * Advising on repairs, maintenance, and additional services * Upselling service plans and additional work * Liaising with the workshop to ensure a smooth customer journey Requirements: * Minimum 3 years’ experience as a Service Advisor (main dealer preferred) * Strong customer service and communication skills * Confident upselling and delivering against targets * Experience using Kerridge and/or 1Link (preferred but not essential) * Professional, organised, and team-focused Salary & Benefits: * £33,000 basic salary * Uncapped bonus (OTE £40,000+) * Monday to Friday 8:00am – 6:00pm * Saturday mornings on a rota * Ongoing manufacturer and in-house training * Clear progression opportunities If you are an experienced Service Advisor looking for a new challenge with a reputable dealership, apply now for immediate consideration. Alternatively, contact Jake Jones at Richard Abson Group for more information