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Posted: 54 days ago   Expires in: 4 days

Senior Service Advisor

Salary: £40,000

Location: Ashford

Job type: Permanent, Contract

Category: Ashford Advisor

Are you an experienced Service Advisor looking for a change. If so this volume brand could be the one for you. If you are VAG accredited this would be a massive help but is not Essential if you are an experienced service advisor in a main dealer environment we want to hear from you. Wit a very competitive starting salary and an uncapped Comission and Bonus structure this could be the dealership for you. Your main role and responsibilities will include Control and co-ordinate the activities of employees in the workshop and front of house team to ensure the highest quality of work is carried out at all times. Overall efficiency is to be maintained at above 90% minimum overall and the department profit achieved. To deal with customers at the front counter, digitally and over the telephone, recording their requirements as required in a professional & polite manner. Obtaining relevant information from the customer & transferring this information to a repair order for technicians to operate from. Maintaining customer satisfaction & communication at all times. Utilising labour hours available. Selling additional work & services available. If this is of interest to you click the link, apply and we look forward to catching up soon

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